03 Jan

Small businesses today consider the use of hosted PBX services to manage their business communications for several reasons. The major reasons are its low cost and great functionality but there are other benefits that a business can gain with this type of service. 


If you are going to put up a phone system in your business premises, then it would entail putting up a server together with wired connections so that the flow of data can be managed. This type of system takes much cost, time, and effort to set up the hardware and make the connections. This would incur the company a lot of expenses. If a company opt for hosted PBX system, then the company can save a lot of money because you don't have to set up a massive system in your own premises. You only need to pay a fraction of the cost if you get hosted PBX services. It is a smarter move for small and medium scale businesses.


In the traditional phone systems, you can only maintain agents at specific extensions of your telephones so you need to have many lines to maintain them. But if you set up a hosted PBX system, you can maintain one number and have many extensions from different locations. This gives your employees great mobility. You can also get local numbers in different destinations which are far from your main office location. Hosted PBX services can make clients in your area call a local number even if you are operating from another area. 


There are new calling features in hosted PBX systems. These features include call waiting, call forwarding, call hunt, call return, call transfer, call parking, automatic call distribution, interactive voice response and a lot more. Potential opportunities for business are prevented from getting lost if they are arranged properly. Anyone will have the chance to answer the call. If agents are unavailable, the client number or his voicemail will be placed in the email inbox by the call audit records. 


Long distance calls using traditional phone systems were only used by large enterprises before. Now, the presence of the internet has changed the business scene and telecommunication has become simplified. Calls to international destinations are much cheaper that even small businesses are not able to do so. Click here for more info on where to get the best PBX services for your business today: http://neweracomm.com


Calling functionality provided by hosted PBX services include direct inward dialing numbers, toll free numbers, interactive voice response, call forwarding, call transfer, call return, call paring, call queue, automatic call distribution, call hunt, call accounts management and more. These features provide seamless support to the structure of the enterprise. Learn more about business collaboration here: https://www.huffingtonpost.com/bruce-mayhew/what-is-collaboration-at-_b_5619086.html

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